Frequently Asked Questions

Everything you need to know about working with us

We are a direct manufacturer with 9 years of industry experience, operating our own production workshop and in-house design team. From raw material processing to finished-product packaging, the full production process is managed internally, enabling factory-direct pricing and reliable lead times.

Our production facility covers approximately 2,600 square meters. Under normal scheduling, monthly output reaches about 150,000–200,000 pieces. During peak seasons, additional production lines can be activated to support high-volume orders.

Yes. We can provide relevant factory audit documentation. Our facility has been audited or certified by recognized third-party organizations including TÜV, SGS, and Intertek. Corresponding audit reports, product test certificates, and factory photos are available for verification.

Yes. We provide comprehensive OEM and ODM services, including logo screen printing or embossing, custom packaging, fabric selection, color matching, and style development. Samples and bulk production can be made from your technical drawings, artwork, or physical samples.

The standard MOQ for in-stock products is 50 pieces. For first-time customers, a lower MOQ may be considered for small trial orders to support market testing. MOQ requirements for OEM and ODM orders can be discussed based on the fabric and production process.

In-stock samples can usually be dispatched within 2–3 days. Custom samples typically take 3–7 days to complete. The sample fee for standard styles is approximately RMB 120, while custom sample charges vary depending on the design and workmanship.

Our products are tested to widely recognized international standards and are supported by SGS, TÜV, and Intertek documentation. Relevant test reports can be provided to support compliance requirements for European and North American markets.

We follow a four-stage quality-control process: 1) 100% incoming inspection of raw materials; 2) in-process inspection of semi-finished products; 3) 100% inspection of finished products; and 4) a second random inspection before shipment to prevent defective items from leaving the factory.

We recommend payment through Alibaba Trade Assurance. We also accept T/T bank transfer and Western Union. For standard orders, a 30% deposit is required, with the balance paid before shipment.

After the deposit and pre-production sample are confirmed, standard orders typically take 7–15 days. Lead times for high-volume orders or products requiring special workmanship can be negotiated separately.

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